Frequently Asked Questions
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HomeWell provides live-in and hourly personal care, companionship, homemaker services, and a variety of other support for seniors so they can remain in the comfort of their own homes. We offer a diverse and proven menu of flexible care solutions that meet the needs of all individuals and their unique situations.
Whether your loved one is in their own home, living with you, or residing in a facility, we can craft a care plan that works for you and your loved one.
If you want to learn more about the comprehensive range of services we offer, contact us today! If your needs surpass the level of care that we can provide, we will help you find alternative solutions.
In many instances, yes. However, whether or not your needed services are covered will depend on your specific long-term care policy. We are more than happy to assist you with facilitating reimbursement with your insurance company any way we can.
We are more than happy to help facilitate reimbursement with your insurance company.
No. Medicare covers skilled care services provided by licensed home health agencies, not assistance with personal care, companionship, or homemaker services provided by HomeWell and other home care agencies.
However, we are more than happy to help you find the care you need from a licensed home health agency if you need medical support. In fact, we often coordinate services with home health agencies for the needs of our clients.
Yes. The minimums depend on the specific type of care you require. We encourage you to contact us to inquire about your specific needs.
As leaders in home care throughout North America, we take pride in the service and care we provide. That is why we ensure you are happy with our services! We maintain an unparalleled reputation for service, quality, and professionalism.
As an industry leader, HomeWell deeply understands your concern for safety and security. We never hire anyone we would not welcome into our own homes. All HomeWell employees, including Caregivers and administrative staff members, undergo comprehensive pre-employment screening that goes beyond the standard interviews and references.
We conduct nationwide background, criminal, immigration, and identity checks, along with competency testing. Because we care about the level of care we provide, HomeWell conducts client service and safety training for all employees.
HomeWell keeps the payment process as simple as possible. All our Caregivers are employees of HomeWell. In addition to managing your care and supervising the Caregivers, HomeWell handles all of the administrative, billing, payroll, and tax concerns involved in the employee process.